Reservierungsleitung m/w im Außerfern

For our client hotel, a top 4* Hotel in the Tyrolean Außerfern region, we are currently seeking a RESERVATIONS MANAGER (m/f) with excellent conditions and the option of working from home!

In this position, you will lead the reservations department and be responsible for the following tasks:

Reservation processing: You will handle the entire reservation process and ensure smooth organization.

Proposal creation: You will develop customized travel and flight offers as well as tailor-made travel insurance for our guests.
Customer service: You will advise our guests competently and solution-oriented by phone and email.
Administration and organization: You will use Microsoft Office to create and maintain documents and to manage processes in a structured manner.

What you bring:

Professional skills: Excellent spelling and diction in German, as well as fluent written and spoken English skills.

Technical skills: Proficient in Microsoft Office (Word, Excel, Outlook).

Geographical knowledge of the target regions: A good understanding of the geographical characteristics of our destinations helps us tailor our offerings precisely and competently to our customers' needs.

Service orientation: Strong customer focus and strong communication skills.
Commitment and willingness to learn: Ideally, experience in tourism or a similar industry is preferred; for career changers: willingness to undergo intensive training and further education.

Diligent and organized: Structured and reliable working methods with an eye for detail.

This is what we offer:
Varied tasks: Exciting and varied activities await you in a company that has been setting standards in the field of guided tours for decades.
Comprehensive support and training: We offer you structured induction as well as targeted training and development programs to continuously expand your skills.
Pleasant working environment: Our motivated and friendly team supports you with experience and commitment in your daily work.
Career and development opportunities: We value your initiative and commitment. We encourage your professional development with clear prospects and exciting challenges.
Experience our destinations up close: We offer you the opportunity to get to know our destinations personally and participate in professional fam trips.

Compensation and additional information: We offer a 5-day, 45-hour work week, a salary of €2,890 gross with the possibility of higher pay depending on experience, the possibility of internal use of our facilities, and regional and local benefits.